Creating relationships in FREELUCY is very simple.
- Use the Browser to see the available tables you can connect the element to. FREELUCY checks in the background the available suggested relationships and makes them available in the browser list.
- Search for an element or just leave the search field empty to see all available elements for the selected table.
- Drag & Drop the element to the highlighted connection points. FREELUCY will highlight only the possible connection points based on the available suggested relationships.
FREELUCY is leveraging ServiceNow suggested relationships. In case the browser is empty you have no upstream/downstream suggested relationships defined.
To define suggested relationships as a ServiceNow admin, go to https://YOURINSTANCE.service-now.com/nav_to.do?uri=%2Fcmdb_rel_type_suggest_list.do and create the required associations between 2 tables.