# Installation & Setup

Guide for ServiceNow admins to install Designer.

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#### ServiceNow HI-Account Required

This guide is intended for ServiceNow administrators who want to install Designer. To follow these instructions, you will need a ServiceNow HI account.
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## Installing Designer on ServiceNow

If you're a ServiceNow administrator looking to install and configure Designer for your ServiceNow users, follow the steps below.

### Prerequisites

Before proceeding with the installation of Designer on your ServiceNow instance, ensure that:

* You have ServiceNow HI credentials to log in to the store
* Your organization has purchased Designer application licenses and they have been entitled by ServiceNow

### Entitlement

To receive entitlement for the Designer application:

1. Go to the [Designer app details page](https://ins-pi.com/getdesigner) in the ServiceNow store
2. Log in with your HI credentials (contact your company's ServiceNow admin if you don't have any)
3. Click **Complete Purchase**
4. Accept the Site Terms of Use checkbox and click **Complete Purchase**
5. Your app will be entitled to install on your ServiceNow instances

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#### Commercial On-Premise Customer?

[Here are the instructions](https://store.servicenow.com/sn_appstore_store.do#!/store/help?article=KB0030222) for on-premise customers.
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### Installation Instructions

After completing the entitlement steps, proceed with the installation:

1. Log in to the ServiceNow instance where you want to install the app
2. Navigate to **System Applications > All Available Applications > All**
3. Search for **Designer** and select **Install**
4. Ensure the **Load demo data** checkbox is checked
5. From the installation pop-up, select **Install**

The installation takes around 10-15 minutes and is completely hands-free. Perform it on non-production instances (sandbox, development, test, training, pre-production) and the production instance. A ServiceNow admin must perform this installation.

## What's Next

[Initial Configuration Steps](https://github.com/ins-pi-GmbH/designer-app/blob/v5.9.3/Documentation/configuration/initial-configuration.md)


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