Welcome
Drag. Drop. Relationships Done.
YouDesign Freelucy is the visual relationship editor for ServiceNow. Create, remap, and delete CI relationships with drag and drop — no metamodel expertise required.
Freelucy is part of the YouDesign Enterprise Transformation Suite by ins-pi, and it is free forever on the ServiceNow Store.
What you can do with Freelucy
Create relationships between any ServiceNow CIs by drag and drop
Remap relationships in a single gesture when something changes
Delete relationships the same way — no form digging, no scripting
Stay compliant with your CSDM. Freelucy only allows relationships your metamodel permits
Review before commit so nothing touches your CMDB until you say so
Why Freelucy exists
Accurate CI relationships are the backbone of impact analysis, change planning, service mapping, and CMDB health. But editing them in standard ServiceNow takes time and expertise — relationship pickers, related lists, and reference fields are powerful but unforgiving.
Freelucy turns that work into a visual gesture. It respects your CSDM and metamodel governance, suggests only relationships that are actually allowed, and gives you a review step before anything is persisted.
What Freelucy does
Create relationships between CIs by dragging one onto another
Remap relationships by dragging a connection to a new endpoint
Delete relationships by dragging a connection off the canvas
Restrict by metamodel — only suggested or admin-approved relationships can be created
Stage and review changes on the canvas before committing to ServiceNow
How it fits
Freelucy is part of the YouDesign Enterprise Transformation Suite — five products that work together to design, govern, and transform your enterprise on ServiceNow. Freelucy is the lightweight entry point: it solves the relationship-editing problem for everyone, free of charge, forever.
Free forever, no end-user licenses. Freelucy is a scoped application that uses core ServiceNow functionality. It introduces no custom tables and requires no additional ServiceNow end-user licenses.
Get Freelucy
ServiceNow administrators with a HI account can install Freelucy from the ServiceNow Store at no cost.
Next: Install Freelucy
Start here
Need help?
If you can't find what you're looking for, reach out at ins-pi.com/support.
Last updated