Configuration overview

Five steps to make Freelucy ready for your users.

Freelucy installs clean — no default tables, no demo data, no roles assigned. Before users can do meaningful work, an administrator configures it for your environment.

There are five tasks. Do them in this order.

#
Task
Who
Why

1

System Admin

Freelucy ships without delete rights on cmdb_rel_ci. Grant them once.

2

ServiceNow Admin

Assign the Editor or Reader role to the right people or groups.

3

ServiceNow Admin

Let Freelucy read the tables your users need to map.

4

ServiceNow Admin

Define which relationships are valid between which classes.

5

ServiceNow Admin

Surface Freelucy as a button or embedded viewer on the records users open.

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Already on UPMX? If you're using the Visual Relationship Editor that ships with UPMX instead of the standalone Freelucy app, the same configuration concepts apply — set the application scope to UPMX where these instructions reference Freelucy.


What's next

Start with Enable relationship deletion.

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