30-Day Free Trial

All ins-pi applications offers a 30-day free trial through the ServiceNow Store, except YouDesign Freelucy, which is free. This lets you explore the full app on a sub-production instance before committing to a purchase.

What the trial includes

• Full access to all application features on a non-productive instance

• 30 calendar days from the date you activate the trial

What the trial does not include

• Installation on production instances -- trials are limited to sub-production (development or test) instances

• Automatic renewal -- the trial ends after 30 days unless you purchase the app

Who can start a trial

You need:

• a Now Support (HI) account linked to your organization

• access to at least one sub-production ServiceNow instance

• the admin role on the instance where you plan to install

If you do not have a Now Support account, ask your organization's Customer Administrator to add you.

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How to activate the trial

Step 1 -- Find ins-pi Application on the Store

1. Go to store.servicenow.com

2. Search for the ins-pi application e.g. YouDesign Blueprints

3. Open the product page from the search results

Step 2 -- Start the trial

1. On the product page, click the Try button on the right side

2. Sign in with your Now Support (HI) credentials when prompted

3. A notice screen appears with information about the app

4. Click Continue

5. Check the box to accept the Terms of Use and App Subscription Terms and Conditions

6. Click Try

7. Click OK to confirm

That's it. The app is now available for installation on your sub-production instances.

Step 3 -- Install on your sub-production instance

1. Log in to your development or test ServiceNow instance with admin credentials

2. Navigate to System Applications > All Available Applications > All

3. Search for ins-pi application e.g. YouDesign Blueprints

4. Click Install

The app deploys automatically and is ready to use immediately.

Step 4 -- Set up roles and start exploring

After installation:

1. Assign yourself the highest application role e.g. application admin role so you have full access during the trial.

2. Follow the Application specific instructions.

3. Invite colleagues and assign them the appropriate roles

For detailed role assignment steps, see Installation and Setup for the specific application.

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Tracking your trial status

• The ServiceNow Store shows a green indicator on the app with your trial expiration date

• You can check the trial status anytime by returning to the ins-pi application e.g. YouDesign Blueprints product page on the Store

What happens when the trial ends

When the 30-day trial period expires:

• The app remains installed on your instance but access may be restricted

• No data is lost -- your data content within the applications are preserved

• To continue using the app, you need to complete a purchase through the ServiceNow Store

How to purchase after the trial

1. Return to the ins-pi application e.g. YouDesign Blueprints product page on store.servicenow.com

2. Click the Buy button

3. Choose your payment method:

Method	How it works
Credit card	Enter card details, billed monthly. Minimum subscription is 12 months.
Purchase order	Request a quote via email, generate a PO, return to the product page, click Purchase with PO, and upload your PO document.

1. After purchase, click Get to entitle your production instances

2. Install on production following the steps in Installation and Setup of the specific application.

Moving to production: For paid apps, you may need to click Request license and work with your ServiceNow account manager to add the app to your service contract before the production entitlement becomes available.

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Frequently asked questions

Can I extend the trial?

The standard trial is 30 days. Contact the app vendor through the ServiceNow Store product page if you need additional evaluation time.

Can I install the trial on production?

No. Trials are restricted to sub-production instances only. You need to purchase the app for production use.

What happens to my data after the trial?

Your data and configurations are preserved on the instance. If you purchase the app, you can continue working with everything you created during the trial.

Can multiple people in my organization use the trial?

Yes. Once the trial is activated, any admin can install it on sub-production instances. You can assign all four roles to different users for a realistic evaluation.

Do I need to uninstall before purchasing?

No. The purchase upgrades your entitlement. The app and all your data stay in place.