The Designer access rights configuration is completely based on ServiceNow access controls. Please refer for further information to the ServiceNow knowledge-base.
Designer Admin Rights Required
Initial Role Assignment
The ServiceNow admin has to assign the users to the following 4 groups (roles):
- Designer Admin (required to perform the remaining configuration steps)
- Designer User (to create and edit Diagrams)
- Designer Reader (to read Diagrams in presentation mode)
- Designer Commit (to create new elements and relationships in ServiceNow through the Diagram)
Roles & Groups
Designer’s access rights are completely based on ServiceNow’s ACL’s, Roles & Groups and can be managed by any ServiceNow admin.
Add users to the pre-defined Designer Groups, to quickly grant access to different functionalities.
Roles & Groups Matrix
ACL CRUD Matrix
The following matrix shows the access rights of the different roles & groups within the Designer application.
Contributor & Consumer Matrix
The following matrix shows the access rights of the different roles & groups in conjunction with the Contributor & Consumer feature per Diagram. See Diagrams Form for further details.
