2. Access Rights (ACL) Configuration

The Designer access rights configuration is completely based on ServiceNow access controls. Please refer for further information to the ServiceNow knowledge-base.

Designer Admin Rights Required

Initial Role Assignment

The ServiceNow admin has to assign the users to the following 4 groups (roles):

  • Designer Admin (required to perform the remaining configuration steps)
  • Designer User (to create and edit Diagrams)
  • Designer Reader (to read Diagrams in presentation mode)
  • Designer Commit (to create new elements and relationships in ServiceNow through the Diagram)

Roles & Groups

Designer’s access rights are completely based on ServiceNow’s ACL’s, Roles & Groups and can be managed by any ServiceNow admin.

Add users to the pre-defined Designer Groups, to quickly grant access to different functionalities.

Designer Roles

Roles & Groups Matrix

03183c3-Designer-Roles-Group-Matrix

ACL CRUD Matrix

The following matrix shows the access rights of the different roles & groups within the Designer application.

96be12d-Designer-CRUD-Matrix

Contributor & Consumer Matrix

The following matrix shows the access rights of the different roles & groups in conjunction with the Contributor & Consumer feature per Diagram. See Diagrams Form for further details.

ab4b074-Designer-Contributor-Consumer-Matrix-1920x716