This chapter is intended to provide you an overview about the additional configuration options of the Designer application.
This guide is intended to provide you with enhanced configuration options of the Designer Application. Please ensure, that the initial configuration steps have been completed before you proceed.
Best practice is to perform configuration work on a non-production instance e.g. development instance and migrate the configuration through XML file exports to the production instance in a controlled way.
You only need Designer Admin rights
To perform the enhanced configurations in Designer, you only need Designer Admin rights which needs to be assigned to your user account by a ServiceNow System Admin initially. Please contact your ServiceNow Admin for further support!
The enhanced configuration possibilities are the following ones: