Using Relationship Fields

Relationship Fields is a unique feature to visualize fields on relationships (cmdb_rel_ci).

Designer supports the visualization of maximum three fields on relationships per suggested relationship.

Adding Fields to Relationships

Adding fields to Relationships can be performed by a ServiceNow admin only on the cmdb_rel_ci table and impacts the entire platform.

Once those fields have been added, they can be selected as Relationship Fields in Designer.

designer_relationship_fields

A – Click Relationship Fields in the INSERT tab to see the Relationship form.

B – Select a relationship type.

C – Select the first field on the relationship defined on the cmdb_rel_ci table.

D – Select the second field on the relationship defined on the cmdb_rel_ci table.

E – Select the third field on the relationship defined on the cmdb_rel_ci table.

F – Click + ADD to add another Relationship Type with fields to be displayed.

G – Quickly switch on/off the relationship fields in the Designer canvas.

H – Click X to remove the line.

I – Click Apply to confirm the changes made.