Version 4.x to 4.4

Mandatory UPM-X upgrade steps from V4.x to V4.4

ServiceNow Admin rights are required to perform these changes. 

Mandatory for V4.x to V4.4 Upgrades

This instruction is only for customers upgrading from UPM-X Version 4.0, 4.1 to Version 4.2, and V4.3.x and is mandatory.

The upgrade steps need to be followed as described below to ensure that legacy content is removed which may cause issues if not removed. 

Please apply the steps below on all instances.

1. Updating UPM-X

  • Go to System Applications/Installed and search for UPM-X.
  • Select the latest UPM-X version and click on Update.

5bcc4b5-Upgrade_UPMX

The Update will take some time. Wait until the update has been completed before you proceed with step #2.

2. Deleting Legacy Configuration

    Import and commit the following Update Sets to delete legacy configuration

    If you haven't performed the prior V4.3 legacy configuration cleanup, please make sure you follow these instructions

    Download the V4.4 UpdateSet and unzip.

    The V4.4 UpdateSet contains the following files and removes the content stated below:

     

    1. UPMX 4.4 - 20211216 - Deleted Configuration.xml
    ⚠️ CRITICAL: do not execute if content is still in use! Please contact the support team if you need assistance!
    • Business Application UPM·X x_inpgh_upmx_business_application
    • Business Capability UPM·X x_inpgh_upmx_business_capability
    • Information Object UPM·X x_inpgh_upmx_information_object
    • Information Object Attribute x_inpgh_upmx_information_attribute
    • Business Process UPM·X x_inpgh_upmx_business_process
    • Associated suggested relationships, reports, ACLs, and more

    2. UPMX 4.4 - COST API Deleted Configuration.xml
    👍 not critical and should be executed in all cases!
      • not leveraged cost API

    3. UPMX 4.4 - Rating Deleted Configuration.xml

    👍 not critical and should be executed in all cases!
      • not leveraged rating functionality

    4. UPMX 4.4 - UPMX Portal Deleted Configuration.xml

    ⚠️ CRITICAL: do not execute if content is still in use! Please contact the support team if you need assistance!

    For further details, please download the UPM-X V4.4 Cleanup.xlsx to see the full content of all UpdateSets in various sheets.

    Apply the steps below only to those files you are  within the Update Set downloaded:
    • Go to "Retrieved Update Sets" in ServiceNow
    • Click on "Import Update Set from XML" under the related links
    • Select the downloaded UpdateSet and upload it
    • Click on "Preview Update Set" after the upload is completed
    • Accept all Warnings and Errors and click on "Commit Update Set" 

    The Upgrade procedure has been successfully completed.

    If you are facing any issues, please contact us through our support portal.