Updating

Keep your YouDesign Models application current with minimal effort. Updates are automatically queued and ready to be deployed by your ServiceNow administrator.

Pre-Upgrade Review

Important: Before proceeding with any upgrade, review the release notes for all versions between your current version and the target version. Some upgrades may require additional steps or manual actions. Skipping these may cause unexpected issues.

Automatic Update Queuing

YouDesign Models updates are automatically queued in your ServiceNow instance, awaiting deployment by a ServiceNow admin. You will receive a notification when an update is available, and you can deploy it at your preferred time.

Trial Version Limitation:

ServiceNow does not support updates for trial installations of YouDesign Models.

Update Procedure

Follow these step-by-step instructions to update YouDesign Models:

Step 1: Navigate to All Available Applications

1. Go to System Applications > All Available Applications > All

Step 2: Access the Updates Tab

1. Enter YouDesign Models in the search field

2. Click the Updates tab

Step 3: Proceed to Update

1. Click on YouDesign Models

2. Click Proceed to update

Step 4: Review Installation Details

1. Review the installation details

2. Choose either Install now or Install later

3. Confirm by clicking the Install button

Step 5: Monitor Installation Progress

1. The installation progress will display during the update

2. Click Run in background to allow the update to continue in the background

Step 6: Verification

Once the update is finished, the system will notify you. Note that during installation, YouDesign Models may not operate as intended. In some cases, clearing your browser cache may be required.

Post-Update User Acceptance Testing

Although local configurations remain unaffected by updates, it is recommended to conduct a brief User Acceptance Test (UAT) to ensure everything works as expected. Verify the following:

• Custom shape libraries are in place

• Custom configurations are preserved

• All previously created boards and teamspaces are accessible

• Real-time indicators function correctly

• Sharing and access controls work as configured