Updating
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Keep your YouDesign Models application current with minimal effort. Updates are automatically queued and ready to be deployed by your ServiceNow administrator.
Important: Before proceeding with any upgrade, review the release notes for all versions between your current version and the target version. Some upgrades may require additional steps or manual actions. Skipping these may cause unexpected issues.
YouDesign Models updates are automatically queued in your ServiceNow instance, awaiting deployment by a ServiceNow admin. You will receive a notification when an update is available, and you can deploy it at your preferred time.
Trial Version Limitation:
ServiceNow does not support updates for trial installations of YouDesign Models.
Follow these step-by-step instructions to update YouDesign Models:
Go to System Applications > All Available Applications > All
Enter YouDesign Models in the search field
Click the Updates tab
Click on YouDesign Models
Click Proceed to update
Review the installation details
Choose either Install now or Install later
Confirm by clicking the Install button
The installation progress will display during the update
Click Run in background to allow the update to continue in the background
Once the update is finished, the system will notify you. Note that during installation, YouDesign Models may not operate as intended. In some cases, clearing your browser cache may be required.
Although local configurations remain unaffected by updates, it is recommended to conduct a brief User Acceptance Test (UAT) to ensure everything works as expected. Verify the following:
Custom shape libraries are in place
Custom configurations are preserved
All previously created boards and teamspaces are accessible
Real-time indicators function correctly
Sharing and access controls work as configured
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