Glossary

A comprehensive glossary of terms used throughout YouDesign Models documentation and the application itself.

Terms & Definitions

Board

A digital workspace for visual collaboration where team members can add, organize, and share ideas through content like sticky notes, images, data, and visualizations. A board allows the creation of current and future state scenarios.

Current State

Any elements and relationships that exist within the ServiceNow repository. Current state represents the actual, live data in your ServiceNow instance.

Future State

Any elements and relationships that do not exist yet within the ServiceNow repository and need to be "committed." Future state represents planned or proposed changes not yet deployed to ServiceNow.

Data Hub

Central access point for all ServiceNow data that YouDesign Models considers as "current state" and can be added to the board. Only tables defined as part of a shape definition are visible within the Data Hub.

Dependency

Refers to relationships between objects (shapes). Dependencies show how different elements are connected and influence one another.

Diagram

A visual representation of data with shapes, relationships, and grouping corresponding to the elements of a model being part of a board. Typically, a diagram is part of a frame within a board.

Element

An instance of ServiceNow data, such as "Server ABC," loaded from the Data Hub. YouDesign Models considers elements as "current state" data. Often used as a synonym for "Item."

Folder

Folders are grouping elements within a teamspace to structure boards logically. They provide organizational hierarchy for managing multiple boards.

Frame

A container within a board that holds diagrams, shapes, and visualizations. Frames help organize board content into logical sections or views.

Item

An instance of ServiceNow data, such as "Server ABC," loaded from the Data Hub. YouDesign Models considers items as "current state" data. Often used as a synonym for "Element."

Model

The data structure that holds and manages the information a diagram represents. Models are the underlying data foundation for visualizations.

Relationship

Typically represented as a link between two shapes in a diagram, indicating how they are connected or related. YouDesign Models distinguishes the following types of relationships:

• Visual: A manually drawn visual connection between shapes

• Relationship: Many-to-many relationships defined through ServiceNow suggested relationships

• Reference: One-to-many relationships

• Hierarchy: Parent-child relationships

• Related List: Relationships from ServiceNow related lists

Realtime Indicators (RTI)

Visual elements strategically integrated with shapes that serve to symbolize various states or conditions. RTIs enable users to quickly identify and understand different aspects or statuses represented in the diagram.

Shape

A graphical element used within a diagram to represent an object or a node. Shapes are visual containers for data and can be customized based on configuration.

Teamspace

A shared workspace for teams within YouDesign Models where multiple boards can be created and grouped in folders. Teamspaces can be restricted in terms of tables, shapes, and data available to users.

Stencil

A collection of predefined shape templates available for use in diagrams. Stencils provide standardized visual representations for different object types.

Visualization

A specialized view or representation of board data, such as a Hierarchy Map or Kanban Board. Visualizations provide alternative ways to view and interact with diagram data.

Hover-Over Panel (HOP)

An interactive panel that appears when hovering over shapes or elements, displaying detailed information and quick actions without cluttering the diagram view.

Presentation Mode

A view mode that displays boards in a clean, presentation-friendly format suitable for sharing, reviewing, and presenting to stakeholders.

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Quick Reference

Term	Quick Definition
Board	Digital collaboration workspace
Current State	Existing ServiceNow data
Future State	Planned data not yet in ServiceNow
Data Hub	Central ServiceNow data access point
Diagram	Visual representation of board data
Folder	Organizational grouping for boards
Realtime Indicators	Status/condition visual elements
Shape	Visual object representing data
Teamspace	Shared team workspace

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Need more help? Refer to the feature documentation for detailed guidance on using each component of YouDesign Models.