Keyboard Shortcuts

Keyboard shortcuts turn routine tasks into one-handed keystrokes. This reference covers every shortcut available in YouDesign Models — general editing, canvas navigation, element manipulation, and text formatting.

Tip: Press ? at any time in the editor to open the in-app shortcut help overlay.

General

Action	Windows / Linux	macOS
Select None	Esc	Esc
Select All	Ctrl + A	Cmd + A
Delete Selection	Delete / Backspace	Delete / Backspace
Cut Selection	Ctrl + X	Cmd + X
Copy Selection	Ctrl + C	Cmd + C
Paste Selection	Ctrl + V	Cmd + V
Undo	Ctrl + Z	Cmd + Z
Redo	Ctrl + Shift + Z	Cmd + Shift + Z
Duplicate	Ctrl + D	Cmd + D
Group Objects	Ctrl + G	Cmd + G
Ungroup Objects	Ctrl + Shift + G	Cmd + Shift + G
Scroll Diagram	Arrow Keys ↑ ↓ ← →	Arrow Keys ↑ ↓ ← →
Go to Selection	Space (tap)	Space (tap)
Open & Close Help	?	?

Canvas

Action	Windows / Linux	macOS
Pan View	Space + Left Click & Drag	Space + Left Click & Drag
Lasso Selection	Left Click (hold ~1 sec) & Drag	Left Click (hold ~1 sec) & Drag
Multi Selection	Alt + Click	Option + Click
Reset Zoom	Ctrl + 0	Cmd + 0
Fit to Screen	Shift + Z	Shift + Z
Toggle Grid	Shift + Alt + 3	Shift + Option + 3

Elements

Action	Windows / Linux	macOS
Element Snapping to Grid	Shift + Alt + 1	Shift + Option + 1
Guide Lines (relative to nearby elements)	Shift + Alt + 2	Shift + Option + 2

Text Formatting (while editing text inside a shape)

Action	Windows / Linux	macOS
Bold	Ctrl + B	Cmd + B
Italic	Ctrl + I	Cmd + I
Underline	Ctrl + U	Cmd + U
Strikethrough	Ctrl + Shift + U	Cmd + Shift + U

See Text Formatting for the full set of text controls (color, alignment, clipping, etc.).

AI Chat

Action	Windows / Linux	macOS
Send message	Enter	Enter
New line in message	Shift + Enter	Shift + Enter
Discard staged AI preview	Esc	Esc
Paste attached image	Ctrl + V	Cmd + V
Open element mention list	@	@
Open slash commands	/	/

See AI Assistant for the full AI chat behavior.

Notes

• Space is dual-purpose — a quick tap centers the view on your selection; hold and drag to pan.

• Delete and Backspace are equivalent for removing the current selection.

• No save shortcut (Ctrl + S) — changes to boards are saved automatically by ServiceNow.

• Browser reserved shortcuts (like Ctrl + F for browser search) may need to be pressed twice if the browser captures them — open the Canvas Search modal from the toolbar as a fallback.

Related

• Canvas Search

• Text Formatting

• AI Assistant

• User Preferences — toggle grid/snap/guides via the settings drawer